Shipping & Return Policy

At SS Silks, we aim to provide a smooth and reliable delivery experience for all our customers.

Shipping Policy

Order Processing

• Orders are processed within 1–2 business days
• Orders placed on Sundays or holidays will be processed on the next working day

Delivery Time

• Estimated delivery time is 3–7 working days depending on your location
• Delivery time may vary during peak seasons or unforeseen delays

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout
• Free shipping may be available on selected orders or offers

Order Tracking

• Once your order is shipped, tracking details will be shared via SMS/Email

Return Policy

We accept returns only in the following cases:

• Damaged or defective product received
• Wrong item delivered

Return Conditions

• Return request must be raised within 3 days of delivery
• Product must be unused and in original condition with all tags intact

Return Process

• Contact us with your order details and issue
• Share product images if required
• Our team will guide you through the return process

Refund Details

• Refund will be processed after product inspection
• Amount will be credited within 5–7 business days

Contact Us

For any shipping or return-related queries:

📧 sssilks@gmail.com
📞 +91 98765 43210