Shipping Policy – SS Silks
At SS Silks, we aim to deliver your orders safely and on time. Please review our shipping policy below.
🇮🇳 Domestic Shipping (Within India)
- Shipping charges will be calculated at checkout based on the delivery location and package weight.
- We ship through trusted courier partners such as DTDC, Delhivery, ST Courier, and other reliable services.
- Orders are typically delivered within 2 to 5 working days from the date of dispatch.
- Orders are shipped throughout the week, except on Sundays and Public Holidays.
🌍 International Shipping
- Shipping charges will be calculated at checkout based on destination and package weight.
- We ship internationally via trusted partners like DHL and FedEx.
- Orders are usually delivered within 14 to 20 working days from the date of dispatch.
- Orders are shipped throughout the week, except on Sundays and Public Holidays.
- Any custom duties, import taxes, or additional charges levied by the destination country must be borne by the customer. If the courier pays these charges on your behalf, the customer is responsible for reimbursing them.
⚠️ Important Disclaimer
- All products are packed in secure tamper-proof packaging.
- If the package appears damaged or tampered, please do not accept the delivery and return it to the courier immediately.
- If you face any issues, please contact us with your Order ID at:
📧 [Add Your Email Here] - Once the delivery is accepted, it will be considered that the package was received in proper condition.
- While we strive for timely delivery, SS Silks is not responsible for delays caused by courier services. However, we will assist you in tracking your shipment and resolving issues through our logistics partners.