Refund policy

❌ No Return & No Refund Policy

  • SS Silks follows a strict No Return & No Refund Policy.
  • Once the order is placed and dispatched, products cannot be returned or refunded under any circumstances.
  • Slight color variations due to mobile/display settings are normal and will not be considered as defects.

🔄 Exchange Policy

Exchange is applicable only if:

  • Wrong product received, OR
  • Product received in damaged condition

📹 Mandatory Parcel Opening Video

To apply for an exchange, customers must provide:

✅ A clear parcel opening video without cuts or edits from the beginning of opening the package.

⚠️ Exchange requests without parcel opening video proof will not be accepted.

📧 Share your Order ID and video proof via:

  • Contact: 04282252799 | 9488539977 | 9487729977
  • Email: sssilksattur@gmail.com