❌ No Return & No Refund Policy
- SS Silks follows a strict No Return & No Refund Policy.
- Once the order is placed and dispatched, products cannot be returned or refunded under any circumstances.
- Slight color variations due to mobile/display settings are normal and will not be considered as defects.
🔄 Exchange Policy
Exchange is applicable only if:
- Wrong product received, OR
- Product received in damaged condition
📹 Mandatory Parcel Opening Video
To apply for an exchange, customers must provide:
✅ A clear parcel opening video without cuts or edits from the beginning of opening the package.
⚠️ Exchange requests without parcel opening video proof will not be accepted.
📧 Share your Order ID and video proof via:
- Contact: 04282252799 | 9488539977 | 9487729977
- Email: sssilksattur@gmail.com
